Resources And Policies

Mental Health Resources

American Psychiatry Association
www.psychiatry.org

American Academy of Child & Adolescent Psychiatry
www.aacap.org

American Society for Adolescent Psychiatry
adolescent-psychiatry.org

Clinical Neuroscience Solutions
www.cnshealthcare.com

Children and Adults with Attention Deficit
www.chadd.org

National Resource Center on ADHD
www.help4adhd.org

ADHD Community Support Group for Parents
www.adhdgreensboro.org

Autism Society of America
www.autism-society.org

Autism Collaboration
www.autism.com

Tourette’s Syndrome
www.tourette.org

Kids Mental Health
www.kidsmentalhealth.org

National Institute of Mental Health
www.nimh.nih.gov

Our Policies

PRIVACY POLICY

This policy statement describes how any medical information sent to us may be used and disclosed and how you, users, can gain access to it. Please review this statement carefully. Moreover, this notice depicts how we, The Neuropsychiatric Care Center, make use of your protected health data to carry out curative care, payment, or any other healthcare operation, or for other purposes required by the law for us to do so. At the same time, this describes how you can access and control said protected health information. Protected health information pertains to data about you, which includes demographic data that is utilized to identify you, in regards to your past, present, or future health conditions and associated healthcare services. We are obliged and required to follow the terms stated in this notice and are permitted to modify and alter the terms anytime. By then, the new privacy notice will be effective for all healthcare information presented to us. Should you request it, we will provide you with the new notice of privacy through the mail. The following notice was revised and became effective on September 23, 2013.

1. Use and Disclosure of Protected Health Information:

   Your protected health information can be used and disclosed by your designated physician, care team, and other relevant party outside of our office that’s involved in your care delivery and management, including treatment, payment, and operational purposes. Treatment: Your health information may be used to deliver, coordinate, or manage your healthcare services. For example, we may disclose your health data to another healthcare profession, provided your physician requests it, who may be directly or indirectly involved in your healthcare diagnosis or treatment. Payment: Your health information may be used to obtain payment for your healthcare receipt, as needed. This may consist of health insurance plan processes, like determination of coverage for benefits, review of programs provided for medical necessity, and other related processes. Healthcare operations: Your health information may be used to support the operational practices of your physician. These activities may consist of quality assessment processes, employment review procedures, medical student training, and business licensing or arrangements.Other Intended Uses:

   • Your health information may be used, as necessary, to remind and contact you of your scheduled appointments, and, should you be unavailable, to remind and contact other designated members of your household or through voicemail.
   • Your health information may be shared to third-party business associates that may be involved in our practices/operations. Should this health information sharing be necessary, we will turn over a written contract to you and the associate in question. All business partners/associates are directly subject to the provisions of the HIPAA and its rules and are therefore obliged to follow through with the legal requirements.
   • Your health information may be used to provide you with other treatment or healthcare alternatives, including benefits and services, that may be of your interest. Please reach out to our Privacy Contact if you’d want to be excluded from these promotions.

   Use and Disclosure of Protected Health Information Alongside Your Written AuthorizationAny other use or disclosure of your protected health information other than the ones stated above requires your written authorization, unless otherwise required by the law. You may revoke this authorization at any point, except in writing form, unless your physician has direct use or relies directly on the data presented.

   Other Use and Disclosure That May Be Made With Your Authorization or Opportunity to ObjectYour health information may be used in the stated circumstances below, granted, that you can agree or object to any or all parts of your protected health information. If you aren’t present to state your judgment, your physician may do it in your stead, with regard to professional opinion and your best interests. In this case, only the permitted part of your healthcare data may be used and disclosed. Others Involved in Your Healthcare: Your health information may be disclosed to a family member, relative, close friend, or any identified and trusted person, unless you object, any related information that’s important for their involvement in your care. If you are not present to make any agreeing or objecting judgment, we may determine the best course of action based on your best interests. Required By Law: Your health information may be used and disclosed when it is permitted and required by the law. The intended use and disclosure will be per the requirements and standards of the law, and you will be notified regarding any such actions. Public Health: Your health information may be shared for public health and other related activities, given that it is permitted by the law to do so. The purpose will have to align with our isitince on disease control and prevention. Communicable Diseases: Your health information may be disclosed, if permitted by the law, to any at-risk person exposed to communicable diseases to help contain the spread of the said condition to others. Health Oversight: Your health information may be disclosed to health oversight agencies, as directed by the law. These agencies oversee audits, investigations, and inspections of healthcare systems, regulatory bodies, and civil rights law. Abuse or Neglect: Your health information may be disclosed to another public health agency that manages cases or reports of neglect, abuse, and even domestic violence. Should we have reason to suspect you are experiencing any of these circumstances, we may also share your health information to any authorized government agency. The disclosure will be made within the requirements and standards of applicable national and federal laws. Law Enforcement: Your health information may be disclosed for law enforcement purposes, which consist of legal processes; identification, verification, and location purposes; related to crime victims; suspicion that criminal conduct has been made and resulted to death; a crime has been committed within the premises; and a criminal activity co-occurring with a medical emergency. Criminal Activity: Your health information may be disclosed if we have reason to believe it is necessary to help reduce a threat to your and the public’s health and safety, granted we follow law regulations. Your health information may also be shared if the law enforces it to identify the individual related to the threat. Workers’ Compensation: Your health information may be disclosed in relation to worker’s compensation laws and other legal programs.

2. Your Rights

   Should you have requests or other concerns about your right to exercise authority, send it to us in writing. As stated, you have the legal right to review and copy your protected health information. This refers to any designated record set, no matter how long ago it has been dated, as long as we still store it. A designated record set may contain billing and other medical records used to make healthcare decisions about you. Moreover, you have the legal right to get a copy of your protected health information in an electronic format if it is also presented the same way. This also extends to any request given to our practice that your protected health information be sent to a designated person.Other Legal Rights:

   • You have the legal right to request a restriction of your protected health information. This means you can and are permitted to send us a request not to use or disclose said data for payment, treatment, and other healthcare purposes. This extends to family members, friends, or other persons involved in your care or as laid out for notification purposes. However, your request must contain the specified restriction and person not permitted to access it. There is an exception, and that is when the protected health information relates to a service or product with which you have fully paid for out of pocket.
   • You have the legal right to request to receive private and confidential forms of communication or location from us. We are ready to accommodate your request if ever and will ask your alternative take on how payment can be made, how services rendered, and how we can contact you. You are not obligated to send us your reason for doing so.
   • You may have the legal right to request for your physician to amend your protected health information, but we may also exercise our right to deny your request. In this case, you can file a statement of disagreement with us, and we will provide a rebuttal for our reason of judgment.
   • You have the legal right to obtain an accounting record of certain disclosure actions we have conducted, with regard to your protected health information. This right extends to all disclosures made with electronic medical use and transfer and other purposes other than treatment, payment, or operational use. It doesn’t, however, extend to disclosures made to you and other people involved in your care that are authorized to receive such information, as a result of a written authorization or for notification purposes. You can exercise your right to receive certain data related to this disclosure that happened after April 14, 2003. You can request them for the previous six years or shorter. Disclosure accounting records done electronically may only be requested within three years of the presented request.
   • You have the legal right to get a paper copy of notice from our practice even if you’ve accepted to receive it electronically.
   • You have the legal right to be notified for any breach of contract regarding your protected health information.

   Exceptions: Under federal law, however, you are not permitted to view or copy your protected health information that directly restricts your access.

3. Complaints

   Should you have complaints or feel your rights have been violated at any time, take them to us or the Secretary of Health and Human Services. You can file a complaint with us by contacting our privacy contact team. We will not retaliate against you.

4. Privacy Contact

   You may reach our privacy contact number at: 1-336-505-9494

   Or by mail or in person at 3822 N Elm ST., Suite 101
   Greensboro, NC 27455

Video Resource

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YouTube Channel: https://goo.gl/aayJRf

Referral Documents

Please download, print, and fill out the form below, then fax it back to our office. DO NOT EMAIL THE FORM CONTAINING PHI.

The Neuropsychiatric Care Center Referral Document

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